Removals London 24 Get a Free Quote
Request a Removal Quote

Removals London FAQ

Removals London FAQ

 

Q: Do you dismantle furniture for the move?

A: Yes. Our removals team will do any “handyman” dismantling and reassembling needed. It’s included at no extra charge with Removals London 24.

Q: How does the hourly rate work?

A: We charge a two-hour minimum, then in 30-minute increments.

Q: How much notice do I need to give for a booking?

A: One to three weeks’ notice is standard. The more notice you give us, the more likely we are to be able to book you in at the time you want. However, you can also book a same-day service if you like.

Q: Can you move large items through a window?

A: Yes, if needed we can take large items in and out through a window or over a balcony.

Q: Can I ride in the van with you?

A: Yes, of course – as long as you have booked a man and van or a removal van with two men. If you have booked three men, unfortunately there won’t be a seat for you.

Q: Do I have to tip the removals team?

A: No, you don’t. We look after our teams. That said, our staff work hard, and if you feel they deserve a tip, it’s always at your discretion.

Q: Parking is limited where I live – what should I do?

A: Make sure you arrange parking for the van before moving day, and let your neighbours know you need the space kept clear for the removal van. If you live in a permit parking area, you can get a parking permit or suspension from your local council.

Q: How many boxes will I need for packing?

A: It depends on the size of your home and how many possessions you have. As a rough guide:

  • Large kitchen: approx. 30 boxes
  • Medium kitchen: approx. 12 boxes
  • Three-bedroom house: approx. 70 boxes
  • Studio or one-bedroom flat: approx. 20–30 boxes
  • See our recommended packing materials packages

Q: When and how do I pay?

A: You can pay by cash or cheque. Payment is due on moving day, immediately after the service.

Q: How do I know the van won’t stop on the way?

A: Our drivers are very efficient. As a rule, they will either follow you or you can follow them to the new address, so you always know where your belongings are.